Customer Service - Self Storage Manager

Public Storage•Fairborn, OH

10d

About The Position

Public Storage is hiring a Customer Service - Self Storage Manager to work independently across multiple locations, spending time both indoors and outdoors. The role involves assessing customers’ storage needs and recommending solutions, including selling packing and moving supplies. Managers inspect storage units to confirm inventory and availability, audit cash drawers, make bank deposits, help customers stay current on payments, and make reminder and collection calls when needed. The position also includes cleaning and daily maintenance of interior areas and exterior grounds. The role offers flexible, full-time schedules between 9:30 a.m. and 6 p.m., with weekend hours until 5 p.m. Employees who average at least 20 hours per week become eligible for full-time benefits. Pay is $15.50 per hour, with the opportunity to earn performance-based bonuses.

Requirements

Experience in a customer-service-centered sales environment, such as retail, restaurant, fast food, or another service-based company.
Valid driver’s license.
Use of a personal vehicle to travel between work locations and/or conduct other work-related business.
Ability to lift, move, or transport items weighing up to 35 pounds.
Ability to walk around facilities, climb stairs, and open large doors.
Ability to spend up to 50% of working time outdoors.

Responsibilities

Assess customers’ storage needs and recommend suitable options.
Sell packing and moving supplies.
Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
Audit cash drawers and make bank deposits.
Help customers keep payments current and make reminder and collection calls when required.
Clean and perform daily maintenance, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris.
Travel between work locations and conduct other work-related business using a personal vehicle.