Customer Service - Self Storage Manager

Public Storage • Upper Arlington, OH

10d

About The Position

Public Storage is hiring a Property Manager to work independently across multiple locations, spending time both indoors and outdoors. The role includes helping customers identify storage needs and recommending storage options and packing and moving supplies. Property Managers also inspect storage units, handle cash and payment-related tasks, and maintain the cleanliness and appearance of the facilities.

Requirements

• Experience in a customer-service-centered sales environment; candidates may come from retail, restaurant, fast food, or other service-based companies.
• Valid driver’s license.
• Use a personal vehicle to travel between work locations and/or conduct other work-related business.
• Ability to lift, move, or transport items weighing up to 35 pounds.
• Ability to walk around facilities, climb stairs, open large doors, and spend up to 50% of work time outdoors.

Responsibilities

• Assess customers’ storage needs and make recommendations, including selling packing and moving supplies.
• Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
• Audit cash drawers and make bank deposits.
• Help customers stay current with payments and make reminder and collection calls when required.
• Perform cleaning and daily maintenance, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris.
• Travel between properties and other work-related locations as needed.

Benefits

• Medical, dental, and vision benefits for eligible employees working an average of 20 or more hours.
• 401(k) with company match.
• Paid time off and sick time.
• Flexible spending account.
• Company-paid life and accidental death insurance.
• Exclusive vendor discounts.
• Mileage reimbursement for travel between properties or other work-related tasks.
• Opportunity to earn performance-based bonuses.
• Flexible scheduling.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed