Customer Service - Self Storage Manager

Public Storage • Hatfield, PA

9d

About The Position

Public Storage is hiring Property Managers to work independently across multiple locations. The role involves working both indoors and outdoors, assessing customers’ storage needs and recommending storage options and packing and moving supplies. Managers inspect storage units to confirm inventory and availability, audit cash drawers, make bank deposits, help customers stay current on payments, and make reminder and collection calls when required. The position also includes cleaning and daily maintenance tasks to keep interior areas and exterior grounds clean and presentable.

The role offers $17.50 per hour. Schedules are flexible and full-time, with work hours between 9:30 a.m. and 6 p.m. and weekend hours until 5 p.m. Employees working an average of 20 or more hours are eligible for full-time benefits. Mileage reimbursement is provided for travel between properties and other work-related tasks, and Property Managers may earn performance-based bonuses.

Requirements

• Experience in a customer-service-centered sales environment, such as retail, restaurants, fast food, or another service-based company.
• Valid driver’s license.
• Use of a personal vehicle to travel between work locations and conduct other work-related business.
• Ability to transport, lift, or move items weighing up to 35 pounds.
• Ability to walk around facilities, climb stairs, and open large doors.
• Ability to spend up to 50% of work time outdoors.

Responsibilities

• Assess customers’ storage needs and recommend storage options and packing and moving supplies.
• Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
• Audit cash drawers and make bank deposits.
• Help customers stay current with payments and make reminder and collection calls when required.
• Clean and maintain interior areas and exterior grounds, including sweeping and mopping and keeping grounds free of debris.
• Travel between multiple properties and other work locations as needed.

Benefits

• Medical, dental, and vision insurance.
• 401(k) with company match.
• Paid time off and sick time.
• Flexible spending account.
• Company-paid life and accidental death insurance.
• Exclusive vendor discounts.
• Mileage reimbursement for travel between properties and other work-related tasks.
• Opportunity to earn performance-based bonuses.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed