Assistant Manager - STORAGE

TJO 10 X 10 MANAGEMENT, L.P.•Houston, TX
•$16 - $18

About The Position

TJO10X10 Management is seeking an assistant property manager to support the day-to-day operation of a self-storage facility in the Seguin, Texas area. The role helps maximize rental potential and oversees storage transactions, customer service, rentals, record-keeping, and security. It also supports efficient store operations through general property maintenance, business growth, branding and marketing strategies, and a commitment to exceptional customer service.

Requirements

  • High level of customer service skills.
  • Excellent interpersonal and communication skills, both on the phone and in person.
  • Hospitality background.
  • Retail sales background.
  • Basic MS computer skills.

Responsibilities

  • Meet sales goals through unit rentals, unit warrant, moving supplies, and other related products.
  • Guide new customers through rental processes and agreements.
  • Follow up with clients and convert telephone and walk-in inquiries into rentals.
  • Provide customer service to existing customers.
  • Greet customers promptly, enthusiastically, and professionally.
  • Resolve customer issues in a timely and effective manner.
  • Ensure company standards for cleanliness and appearance are met.
  • Inspect the property, including performing lock checks.
  • Communicate results, updates, and recommendations to the District Manager or Leadership Team.
  • Perform record-keeping.
  • Perform other duties as assigned.

Benefits

  • Coaching and development.
  • A diverse workspace.
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