Assistant Manager - STORAGE
TJO 10 X 10 MANAGEMENT, L.P.•Houston, TX
•Onsite
About The Position
TJO10X10 Management is seeking an Assistant Manager to support the day-to-day operations of a self-storage facility in the Seguin, Texas area. The role assists in maximizing rental potential and overseeing storage transactions, customer service, rentals, record-keeping, and security. It also supports efficient store operations through general property maintenance, business growth initiatives, branding and marketing strategies, and a positive approach focused on exceeding customer-service standards.
Requirements
- High level of customer-service skills.
- Excellent interpersonal and communication skills, both on the phone and in person.
- Basic MS computer skills.
Nice To Haves
- Hospitality background.
- Retail sales background.
Responsibilities
- Meet sales goals through unit rentals, unit warrant, moving supplies, and other related products.
- Guide new customers through rental processes and agreements.
- Follow up with clients and convert telephone and walk-in inquiries into rentals.
- Provide customer service to existing customers.
- Greet customers promptly, enthusiastically, and professionally.
- Resolve customer issues in a timely and effective manner.
- Ensure company cleanliness and appearance standards are met.
- Inspect the property, including performing lock checks.
- Communicate results, updates, and recommendations to the District Manager or Leadership Team.
- Maintain records.
- Perform other duties as assigned.
Benefits
- Team members are coached and developed.
- Inclusive, diverse workspace.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
