Customer Service - Self Storage Manager

Public Storage • Oroville, CA

9d

About The Position

Public Storage is hiring a Customer Service - Self Storage Manager to work independently across multiple locations. The role involves spending time both indoors and outdoors, helping customers determine their storage needs, recommending storage options, and selling packing and moving supplies. Managers inspect storage units to verify inventory and availability, audit cash drawers, make bank deposits, and contact customers about current payments, including reminder and collection calls when needed. The position also includes cleaning and daily maintenance of interior areas and exterior grounds.

The schedule is flexible and full-time, with work hours between 9:30 a.m. and 6 p.m. and weekend hours until 5 p.m. Employees working an average of 20 or more hours become eligible for full-time benefits. The position pays $18.50 per hour, with the opportunity to earn performance-based bonuses.

Requirements

• Experience in a customer-service-centered sales environment, such as retail, restaurants, fast food, or another service-based company.
• Valid driver’s license.
• Use of a personal vehicle to travel between work locations and/or conduct other work-related business.
• Ability to lift, move, or transport items weighing up to 35 pounds.
• Ability to walk around facilities, including climbing stairs and opening large doors.
• Ability to spend up to 50% of work time outdoors.

Responsibilities

• Assess customers’ storage needs and recommend suitable options.
• Sell packing and moving supplies.
• Inspect storage units daily to confirm inventory and availability and ensure units are ready to rent.
• Audit cash drawers and make bank deposits.
• Help customers stay current with payments and make reminder and collection calls when required.
• Travel between multiple work locations and perform other work-related tasks using a personal vehicle.
• Clean and maintain interior areas and exterior grounds, including sweeping and mopping and keeping grounds clean and free of debris.

Benefits

• Medical, dental, and vision coverage.
• 401(k) with company match.
• Paid time off and sick time.
• Flexible spending account.
• Company-paid life and accidental death insurance.
• Exclusive vendor discounts.
• Mileage reimbursement for travel between properties or other work-related tasks.
• Opportunity to earn performance-based bonuses.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed