Customer Service - Self Storage Manager

Public Storage • Fairfield, OH

9d • Onsite

About The Position

Public Storage is hiring a Property Manager to work independently across multiple self-storage locations. The role involves spending time both indoors and outdoors, helping customers assess their storage needs, recommending storage solutions, and selling packing and moving supplies. Managers inspect storage units to verify inventory and availability, audit cash drawers, make bank deposits, and help customers stay current on payments through reminders and collection calls when needed. The role also includes cleaning and daily maintenance of interior areas and exterior grounds.

The position pays $15.50 per hour. Work schedules are flexible and full-time, between 9:30 a.m. and 6 p.m., with weekend hours until 5 p.m. Employees working an average of 20 or more hours may be eligible for full-time benefits. Travel between properties or for other work-related tasks is reimbursed by mileage.

Requirements

• Experience in a customer-service-centered sales environment; successful candidates may come from retail, restaurant, fast food, or other service-based companies.
• Valid driver’s license.
• Own a vehicle and use it to travel between work locations or conduct other work-related business.
• Ability to transport, lift, or move items weighing up to 35 pounds.
• Ability to spend up to 50% of work time outdoors and perform the described facility and maintenance tasks.

Responsibilities

• Assess customers’ storage needs and recommend suitable options.
• Sell packing and moving supplies.
• Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
• Audit cash drawers and make bank deposits.
• Help customers stay current on payments, including making reminder and collection calls when required.
• Travel between locations using a personal vehicle for work-related business.
• Perform cleaning and daily maintenance, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris.
• Walk around facilities, including climbing stairs and opening large doors.

Benefits

• Medical, dental, and vision coverage for eligible employees.
• 401(k) with company match.
• Paid time off and sick time.
• Flexible spending account.
• Company-paid life insurance and accidental death insurance.
• Exclusive vendor discounts.
• Mileage reimbursement for travel between properties or other work-related tasks.
• Opportunity to earn performance-based bonuses.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed