Solutions Consultant
Patrique Mercier Recruitment FR5d • Onsite
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Greek Speaking Solutions Consultant - Work In Sofia, Bulgaria
Patrique Mercier Recruitment FR
•Onsite
About The Position
Mercier Consultancy Group is recruiting a Greek Speaking Solutions Consultant to work in Bulgaria for a leading global brand in the Customer Support Services sector. The role involves supporting Greek-speaking clients and delivering premium service in a dynamic, international environment. The job posting describes Bulgaria as a destination with an affordable cost of living, a welcoming culture, and a modern technology scene.
Requirements
- Native or fluent spoken and written Greek.
- Strong command of English for professional internal reporting.
- Valid EU passport.
- Passion for helping customers and solving problems in a fast-paced customer support role.
- Excellent interpersonal skills and a professional attitude toward client engagement.
Responsibilities
- Provide high-level assistance to Greek-speaking clients.
- Resolve complex customer inquiries by phone, email, and chat while meeting premium service standards.
- Act as a brand ambassador, maintain product knowledge, and offer tailored customer solutions.
- Collaborate with internal departments to troubleshoot technical issues and improve service efficiency.
- Maintain accurate records of customer interactions in the company database for quality assurance.
- Contribute to a positive team environment and meet individual and collective performance metrics.
- Participate in ongoing training to learn new tools and communication strategies.
Benefits
- Competitive monthly salary.
- Fully paid training.
- Health insurance.
- Fully paid relocation package covering flight, transfer, and hotel.
- Free relocation concierge support for documentation, accommodation, and settling in.
- Monthly performance bonus.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
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