Solutions Consultant

Braze • Austin, TX

5d • Hybrid

About The Position

Braze is hiring a Solutions Consultant for its Commercial, General Business segment, serving its Americas book of business. Solutions Consultants act as trusted advisors to prospective customers during the sales process, applying product expertise, strategic vision, and best practices to establish a strong foundation for long-term customer partnerships. The role is a technical thought leadership position across General Business verticals, customer types, and geographic markets, combining storytelling and sales with a clear demonstration of how Braze technology delivers value. The consultant partners with sales, marketing, security, and product teams and draws on experience in pre-sales engineering, technical account management, or customer success. The position involves some travel, reaching at most 50% during peak times.

Requirements

• Exemplary written and verbal communication skills and strong follow-up skills.
• Ability to listen carefully and understand customer problems.
• A collaborative, team-oriented approach.
• High intellectual curiosity and interest in learning how your work affects others.
• Experience selling into accounts with a sophisticated pre-sales consulting or sales engineering team.
• Domain knowledge in at least two of the following: AI, SaaS, mobile, APIs, marketing automation, marketing analytics, or programming (including HTML).
• Experience in pre-sales engineering, technical account management, or customer success.

Responsibilities

• Advise prospective customers throughout the sales process, bringing product expertise, strategic vision, and best practices.
• Build prospective customer confidence in Braze's capabilities and team by demonstrating how its technology can deliver value.
• Provide technical thought leadership across General Business verticals, customer types, and geographic markets.
• Position BrazeAI capabilities, including AI Decisioning Studio, AI Content Optimizer, and AI Agents, to customers.
• Partner with sales, marketing, security, and product teams.

Benefits

• Competitive compensation that may include equity.
• Retirement and Employee Stock Purchase Plans.
• Flexible paid time off.
• Medical, dental, vision, life, and disability benefit plans.
• Fertility benefits and equal paid parental leave.
• Professional development through formal career pathing, learning platforms, and a yearly learning stipend.
• Curated in-office employee experience.
• Community giving opportunities, including an annual company-wide Volunteer Week and donation matching.
• Employee Resource Groups.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed