Greek Speaking Solutions Consultant - Work In Sofia, Bulgaria

Patrique Mercier Recruitment FR

2d • Onsite

About The Position

Mercier Consultancy Group is recruiting a Greek Speaking Solutions Consultant to work in Bulgaria for a leading global brand in the Customer Support Services sector. The role involves supporting Greek-speaking clients and delivering premium service in a dynamic, international environment. The job posting describes Bulgaria as a destination with an affordable cost of living, a welcoming culture, and a modern technology scene.

Requirements

• Native or fluent spoken and written Greek.
• Strong command of English for professional internal reporting.
• Valid EU passport.
• Passion for helping customers and solving problems in a fast-paced customer support role.
• Excellent interpersonal skills and a professional attitude toward client engagement.

Responsibilities

• Provide high-level assistance to Greek-speaking clients.
• Resolve complex customer inquiries by phone, email, and chat while meeting premium service standards.
• Act as a brand ambassador, maintain product knowledge, and offer tailored customer solutions.
• Collaborate with internal departments to troubleshoot technical issues and improve service efficiency.
• Maintain accurate records of customer interactions in the company database for quality assurance.
• Contribute to a positive team environment and meet individual and collective performance metrics.
• Participate in ongoing training to learn new tools and communication strategies.

Benefits

• Competitive monthly salary.
• Fully paid training.
• Health insurance.
• Fully paid relocation package covering flight, transfer, and hotel.
• Free relocation concierge support for documentation, accommodation, and settling in.
• Monthly performance bonus.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed