Service Writer Jobs

About The Position

Requirements

• High School diploma or equivalent
• Ability to read and comprehend written instructions and information
• General mechanical skills
• Must have a valid driver's license
• Ability to drive manual transmission vehicles
• Manual dexterity, good judgment and ability to operate power and hand tools and other types of machinery safely
• Demonstrated customer service skills
• Knowledge of all aspects of automotive repair and maintenance
• Graduate of mechanical vocational trade school or equivalent experience
• Ability to operate an automobile
• Must have technical aptitude displayed by ASE certification or successful completion of pre-employment test

Nice To Haves

• Technical or trade school degree preferred

Responsibilities

• Stay current in the latest diagnostic methods and service techniques for the vehicles sold and serviced by the dealership
• Perform work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards
• Follow factory and dealership repair procedures when performing warranty work
• Participate in service technician training programs
• Become familiar with latest bulletins, service manuals and other service publications
• Participate in all in-dealership service training activities
• Attend manufacture sponsored service trainings
• Record cause of failure and a description of work done accurately and clearly on all repair orders
• Communicate regularly with service manager, service technician team leader and/or service consultant to confirm repair order information and diagnostic information
• Request parts from the parts department as necessary
• Communicate regularly with the service manager, service technician team leader and/or service consultant to confirm diagnosis, status of repair, road test results and completion of work
• Follow company safety procedures to avoid exposure to fumes, dirt and harsh chemicals

Benefits

• Paid OEM training opportunities
• Longevity and Productivity Bonus and Incentives
• Generous Paid Time Off (PTO)/Vacation Policy
• Defined Career Paths and opportunities for advancement across sales, service, management, and corporate roles
• Robust health insurance options for you and your loved ones
• Generous Employee/Technicians Referral Programs
• Employee Discounts on purchases, parts, and service (new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear)
• Competitive compensation
• 401k matching
• Dental insurance
• Vision insurance
• Maternity benefits
• Access to YouDecide discounts (website with offers from top providers and retailers)
• Participation in the DRVPNK mission to raise and donate millions of dollars to cancer research and treatment