Automotive Service Advisor / Writer | Weekends Off | Newnan

Christian Brothers Automotive•Newnan, GA

3d•Onsite

About The Position

As an Automotive Service Advisor/Writer with Christian Brothers Automotive, you are a trusted professional who assists guests with their vehicles and builds lasting customer relationships. You guide guests through the repair process, keep them informed about their vehicle’s status, and help ensure their satisfaction before they leave the facility. The role includes customer service, presenting repair solutions, managing store workflow, and coordinating repair-related activities. This opening is at an independently owned and operated Christian Brothers Automotive franchise in Newnan, Georgia.

Requirements

Current driver’s license.
Driving record acceptable to the current insurance carrier.
Proficiency with Windows-based computer software and automotive store applications.
Experience in an automotive customer service role or automotive service writer, advisor, or sales role.
Dependability and reliability for a position scheduled during business hours.
Ability to spend most of the workday on your feet, including standing, walking, and coordinating parts.
Ability to occasionally lift and carry objects over 50 pounds.
Ability to maintain a brisk work pace in a high-volume environment.

Responsibilities

Greet every guest with hospitality and respect.
Present the best repair solution for a guest’s vehicle in a way that is easy to understand.
Manage the store’s workflow effectively and efficiently.
Sell services consistently and effectively while maintaining honesty and integrity.
Maintain a positive attitude and team atmosphere.
Communicate clearly and professionally by phone.
Build long-term relationships among the store, the employee, and customers.
Direct, coordinate, and participate in customer service activities.
Shuttle guests as needed in a CBA-branded vehicle.
Ensure repairs are performed to proper specifications.
Work as part of a team and assist other employees as needed.
Perform other duties as assigned.

Benefits

Closed every weekend.
Team performance bonuses.
Employer-paid financial wellness program and app, SmartDollar & EveryDollar.
Paid vacation and paid holidays.
Healthcare benefits available.
Matching retirement plans.
Ongoing training and career advancement.
Employee Point Store access, with training points redeemable for swag and rewards.
Continuous training through the CBA Flywheel Learning System.
Employee appreciation events.
Chaplain care support available.
Weekly team lunches.