Automotive Service Advisor / Writer | $75k + Annually & Weekends Off | Fayetteville

Christian Brothers Automotive•Fayetteville, GA
•Onsite

About The Position

As an Automotive Service Advisor/Writer with Christian Brothers Automotive, you are a trusted professional who assists guests with their vehicles and helps build lasting relationships. You guide guests through the repair process, keep them informed about their vehicle’s status, and ensure they are satisfied before leaving the facility. This position is at the independently owned and operated Christian Brothers Automotive location at 140 Price Rd. in Fayetteville, Georgia, described as coming soon. The role is scheduled Monday through Friday, 7 a.m. to 6 p.m. The posting advertises earning potential of $75,000 or more annually. The local franchisee is the employer and makes employment decisions.

Requirements

  • Current driver’s license.
  • Driving record acceptable to the company’s current insurance carrier.
  • Proficiency with Windows-based computer software and automotive store applications.
  • Experience in an automotive customer service role or an automotive service writer, advisor, or sales role.
  • Dependability and reliability for a Monday-through-Friday schedule, 7 a.m. to 6 p.m.
  • Ability to be on your feet for most of the workday, including standing, walking, and coordinating parts.
  • Ability to occasionally lift and carry objects weighing over 50 pounds.
  • Ability to maintain a brisk work pace in a high-volume environment.

Responsibilities

  • Greet every guest who enters the facility with hospitality and respect.
  • Present the best solution for properly repairing a guest’s vehicle in an understandable way.
  • Manage the store’s workflow effectively and efficiently.
  • Sell services consistently and effectively while maintaining honesty and integrity.
  • Maintain a positive attitude and team atmosphere.
  • Communicate clearly and professionally by phone.
  • Build long-term relationships among the store, the advisor, and guests.
  • Direct, coordinate, and participate in customer service activities.
  • Shuttle guests as needed in a CBA-branded vehicle.
  • Ensure repairs are performed to proper specifications.
  • Work as part of a team and assist other employees as needed.
  • Perform other duties as assigned.

Benefits

  • Additional bonus toward monthly healthcare premium.
  • Closed every weekend.
  • Paid vacation and paid holidays.
  • Matching retirement plans.
  • Employee discount.
  • Team performance bonuses.
  • Ongoing training and career advancement.
  • Employee appreciation events.
  • Chaplain care support available locally.
  • Continuous training through the CBA Flywheel Learning System.
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