Automotive Service Advisor / Writer | $75k + Annually & Weekends Off | Fayetteville
About The Position
As an Automotive Service Advisor/Writer with Christian Brothers Automotive, you are the trusted professional guests rely on for help with their vehicles. The role is crucial to building lasting relationships, and you serve as the face guests see when they invest in their vehicles. Service Advisors guide guests through the repair process, keep them informed about vehicle status, and ensure their satisfaction before they leave the facility. The position is scheduled Monday through Friday, 7 a.m. to 6 p.m. The Fayetteville location is listed as coming soon. The location is independently owned and operated by a local licensed franchisee, which is the employer and is responsible for employment decisions.
Requirements
- Current driver’s license.
- Driving record acceptable to the current insurance carrier.
- Proficiency with Windows-based computer software and automotive store applications.
- Experience in an automotive customer service, service writing, service advising, or automotive sales role.
- Dependability and reliability for the Monday–Friday, 7 a.m.–6 p.m. schedule.
- Ability to spend most of the workday on your feet, including standing, walking, and coordinating parts.
- Ability to occasionally lift and carry objects over 50 pounds.
- Ability to maintain a brisk work pace in a high-volume environment.
Responsibilities
- Greet every guest who enters the facility with hospitality and respect.
- Present the best solution to properly repair guests’ vehicles in a way that is easy to understand.
- Manage the store’s workflow effectively and efficiently.
- Sell services consistently and effectively while maintaining honesty and integrity.
- Maintain a positive attitude and team atmosphere.
- Communicate clearly and professionally by phone.
- Build long-term relationships among the store, the employee, and guests.
- Direct, coordinate, and participate in customer service activities.
- Shuttle guests as needed in a CBA-branded vehicle.
- Ensure that repairs are performed to proper specifications.
- Work as a team and assist other employees as needed.
- Perform other duties as assigned.
Benefits
- Earning potential of $75,000 or more annually.
- Additional bonus toward monthly healthcare premiums.
- Closed every weekend.
- Paid vacation and paid holidays.
- Matching retirement plans.
- Employee discount.
- Team performance bonuses.
- Ongoing training and career advancement.
- Employee appreciation events.
- Chaplain care support available.
- Continuous training through the CBA Flywheel Learning System.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
