Automotive Service Advisor / Writer | Up to $120k Annually & Weekends Off | Lubbock

Christian Brothers Automotive • Lubbock, TX

1d • Onsite

About The Position

As an Automotive Service Advisor/Writer with Christian Brothers Automotive, you are a trusted professional who assists guests with their vehicles and helps build lasting relationships. Service Advisors guide guests through the repair process, keep them informed about vehicle status, and ensure their satisfaction before they leave the facility. The position is at a locally owned and operated Christian Brothers Automotive location in Lubbock, Texas.

Requirements

• Current driver's license.
• Driving record acceptable to the company's current insurance carrier.
• Proficiency with Windows-based computer software and automotive store applications.
• Experience in an automotive customer service, service writing/advising, or sales role.
• Dependability and reliability for a Monday–Friday schedule, 7 a.m.–6 p.m.
• Ability to be on your feet for most of the workday, including standing, walking, and coordinating parts.
• Ability to occasionally lift and carry objects over 50 pounds.
• Ability to maintain a brisk work pace in a high-volume environment.

Responsibilities

• Greet every guest who enters the facility with hospitality and respect.
• Present the best solution to properly repair each guest's vehicle in an easy-to-understand manner.
• Manage the store's workflow effectively and efficiently.
• Sell services consistently and effectively while maintaining honesty and integrity.
• Maintain a positive attitude and team atmosphere.
• Communicate clearly and professionally by phone.
• Build long-term relationships among the store, yourself, and guests.
• Direct, coordinate, and participate in customer service activities.
• Shuttle guests as needed in a CBA-branded vehicle.
• Ensure repairs are performed to proper specifications.
• Work as part of a team and assist other employees as needed.
• Perform other duties as assigned.

Benefits

• Up to $120,000 annually for highly qualified candidates.
• Closed every weekend.
• Team performance bonuses.
• Golf at Amarillo Country Club.
• Gym membership reimbursement.
• Paid vacation and paid holidays.
• Healthcare benefits available.
• Matching 401(k) retirement plans.
• Ongoing training and career advancement.
• Continuous training through the CBA Flywheel Learning System.
• Employee appreciation events.
• Chaplain care support available.
• Weekly team lunches.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed