Automotive Service Estimator | Up to $75k Annually & Weekends Off | Arnold

Christian Brothers Automotive • Arnold, MO

3d • Onsite

About The Position

Christian Brothers Automotive is hiring an Automotive Service Estimator for its Arnold location. The estimator is a key repair order builder who reviews technicians’ digital vehicle inspections and prepares accurate, detailed estimates and repair orders covering parts and labor. The role coordinates with technicians to confirm appropriate labor times, parts, and procedures, and presents repair solutions to guests clearly and in a timely manner.

The estimator also manages quick-service tickets, waiters, phone quotes, the repair log, third-party warranty work, parts check-ins and returns, and parts reconciliation. Additional duties include coordinating technician workloads around parts availability, maintaining vendor relationships, helping manage shop equipment and supplies, and working with the Service Manager on service department repairs. The position is scheduled Monday through Friday, 7 a.m. to 6 p.m., and is based at an independently owned and operated Christian Brothers Automotive location in Arnold, Missouri.

Requirements

• Strong automotive industry knowledge and ability to build complex tickets accurately and efficiently.
• In-depth knowledge and experience estimating tickets involving third-party warranties, including navigating the third-party warranty process.
• Understanding of parts ordering, returns, and reconciliation.
• Clear and effective communication skills with technicians, guests, and team members.
• Strong organizational and problem-solving skills, including coordinating multiple work orders, scheduling appointments, and managing paperwork accurately and on time.
• Strong customer service skills to answer inquiries, address concerns, and support guest satisfaction.
• Proficiency in Windows-based computer software and automotive store applications.
• Dependability and reliability for a Monday–Friday, 7 a.m.–6 p.m. schedule.
• Ability to spend most of the workday on one’s feet, including standing, walking, and coordinating parts.
• Ability to occasionally lift and carry objects over 50 pounds.
• Ability to maintain a brisk pace in a high-volume environment.

Nice To Haves

• Experience with and knowledge of TekMetric software.
• Previous experience in an automotive sales, advisor/writer, estimator, or dispatcher position.

Responsibilities

• Review technicians’ digital vehicle inspections and use them to build detailed estimates and repair orders.
• Build repair orders and estimates with parts and labor components using industry resources and repair procedures.
• Coordinate with technicians on each ticket to confirm appropriate labor times, parts, and procedures, and ensure repair orders are accurate and timely.
• Manage quick-service tickets, including waiters, and handle phone quotes.
• Maintain an organized, up-to-date repair log.
• Answer guest inquiries and prepare estimates.
• Present suitable vehicle repair solutions in a way guests can understand.
• Ensure work is performed to proper specifications and within the time promised to the guest.
• Build and maintain effective relationships with parts, tool, and other external vendors.
• Prioritize technician workloads based on parts availability.
• Prepare lists of service department equipment, supplies, and needed repairs, and review service department repairs with the Service Manager.
• Coordinate and schedule maintenance for shop equipment.
• Manage the parts supply process, including inventory, pricing, returns, and warranty claims.
• Interact regularly with external vendors regarding parts inventory and pricing.
• Work as a team and assist other employees as needed.
• Perform other duties as assigned.

Benefits

• Employer-paid financial wellness program and app, SmartDollar and EveryDollar.
• Paid vacation and paid holidays.
• Team performance bonuses.
• Healthcare benefits available.
• Matching retirement plans.
• Ongoing training and career advancement.
• Employee appreciation events.
• Chaplain care support available locally.
• Employee Point Store access to redeem Flywheel Training points for swag and rewards.
• Continuous training through the CBA Flywheel Learning System.
• Closed every weekend.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed