Automotive Service Estimator | Up to $75k Annually & Weekends Off | Arnold

Christian Brothers Automotive•Arnold, MO

5d•$75,000•Onsite

About The Position

Christian Brothers Automotive is hiring an Automotive Service Estimator for its independently owned and operated Arnold, Missouri location. The Estimator is a key repair-order builder who helps ensure guests receive clear, accurate estimates and that vehicle repairs are completed to appropriate standards and within the promised time. The role reviews technicians’ digital vehicle inspections, builds detailed estimates and repair orders with parts and labor information, and coordinates with technicians to confirm appropriate labor times, parts, and procedures. It also manages quick-service tickets, waiters, phone quotes, third-party warranty work, parts processes, repair logs, and shop-equipment maintenance coordination. The position works closely with guests, technicians, the Service Manager, and external vendors in a high-volume shop environment. The location describes its culture as team-first and focused on employee growth and appreciation. CBA began in 1982 with a focus on precision auto repair, transparency, integrity, and putting people first. Its locations offer modern facilities with manufacturer-level diagnostic equipment and factory scan tools. The opening is with a local franchisee, which is the employer and makes all employment decisions.

Requirements

Strong automotive-industry knowledge and ability to build complex tickets accurately and efficiently.
Experience estimating tickets involving third-party warranties and navigating the third-party warranty process.
Understanding of parts ordering, returns, and reconciliation.
Excellent communication skills for coordinating with technicians, guests, and team members.
Strong organizational and problem-solving skills to coordinate multiple work orders, schedule appointments, and manage paperwork accurately and on time.
Strong customer-service skills for answering inquiries, addressing concerns, and supporting guest satisfaction.
Proficiency with Windows-based computer software and automotive store applications.
Dependability and reliability for a Monday–Friday schedule, 7 a.m.–6 p.m.
Ability to spend most of the workday standing and walking, including coordinating parts.
Ability to occasionally lift and carry objects over 50 pounds.
Ability to maintain a brisk work pace in a high-volume environment.

Nice To Haves

Experience with and knowledge of TekMetric software.
Previous experience in an automotive sales, advisor/writer, or estimator/dispatcher position.

Responsibilities

Review technicians’ digital vehicle inspections and use them to build detailed estimates and repair orders.
Build repair orders and estimates with parts and labor components using industry resources and repair procedures.
Coordinate with technicians on each ticket to confirm appropriate labor times, parts, and procedures so repair orders can be presented accurately and promptly.
Manage quick-service tickets, including waiters, and handle phone quotes.
Maintain an organized, up-to-date repair log.
Answer guest inquiries and prepare estimates.
Present suitable repair solutions in a way guests can easily understand.
Ensure work is performed to proper specifications and within the time promised to guests.
Build effective relationships with parts suppliers, tool vendors, and other external vendors.
Prioritize technician workloads based on parts availability.
Prepare a list of needed service-department equipment, supplies, and repairs, and review service-department repairs with the Service Manager.
Coordinate and schedule maintenance for shop equipment.
Manage the parts supply process, including inventory, pricing, returns, and warranty claims.
Regularly coordinate with external vendors regarding parts inventory and pricing.
Work as part of the team and assist other employees as needed.
Perform other duties as assigned.

Benefits

World-class, team-first culture and work environment with an emphasis on employee growth and appreciation.
Up to $75,000 annually, inclusive of bonus, for highly qualified candidates.
Closed every weekend.
Employer-paid financial wellness program and app, SmartDollar and EveryDollar.
Paid vacation and paid holidays.
Team performance bonuses.
Healthcare benefits available.
Matching retirement plans.
Ongoing training and career advancement.
Employee appreciation events.
Chaplain care support available.
Employee Point Store access to redeem Flywheel Training points for merchandise and rewards.
Continuous training through the CBA Flywheel Learning System.