Restaurant General Manager Up to $75K annually

Desert De Oro Foods Inc - Taco Bell•Lake Havasu City, AZ

10d

About The Position

As the Restaurant General Manager, you will lead a dynamic team by recruiting, training, and developing employees to deliver exceptional customer experiences. You will establish high standards, foster a vibrant and inclusive culture, and support team members in building successful careers. The role oversees restaurant staffing, training, customer service, operations, and financial performance. Restaurant General Managers work a 50-hour week.

Requirements

Five years of experience in restaurant or retail management with a strong track record in people management.
Proven ability to improve performance through P&L analysis.
Proficiency with digital tools and platforms.
Exceptional written, verbal, and interpersonal communication skills.
Solid understanding of restaurant maintenance programs.
Commitment to Taco Bell’s culture and values, including Equity, Inclusion, and Belonging.
Experience recognizing and motivating teams, with a successful track record in people development.
Skill in recruiting talent and training both high- and under-performing employees.
Adaptability to change and experience supporting change management.
Adherence to corporate policies and Occupational Health and Food Safety standards.

Responsibilities

Recruit, onboard, and conduct orientations for Team Members and Shift Leads.
Develop a comprehensive training plan; mentor Assistant Managers, Shift Leaders, and Team Member Trainers; and oversee training and development initiatives.
Recognize and reward strong performance while fostering equity, inclusion, and belonging.
Address and resolve workplace conflicts promptly.
Engage with customers and resolve issues to support a positive customer experience.
Schedule staff to optimize customer service, coach the management team on CHAMPS standards, and lead product rollout meetings.
Analyze financial performance, manage the budget, and develop strategies to maximize profitability without compromising customer experience.
Monitor competitors and seek to exceed their standards, including in digital presence and loyalty programs.