About The Position

Christian Brothers Automotive is hiring an Automotive Sales / Service Writer for locations in Lumberton and Beaumont, Texas. The advisor is a trusted point of contact for guests, guiding them through the vehicle repair process, keeping them informed about repair status, and ensuring their satisfaction. The role focuses on presenting appropriate repair solutions clearly and honestly, building lasting customer relationships, and helping the store operate effectively. The position is scheduled Monday through Friday, 7 a.m. to 6 p.m. The work involves spending most of the day standing and walking, maintaining a brisk pace in a high-volume environment, and occasionally lifting and carrying objects over 50 pounds. The employee may shuttle guests in a CBA-branded vehicle. The position is with an independently owned and operated Christian Brothers Automotive franchise. The local franchisee is the employer and is responsible for employment decisions. Christian Brothers Automotive describes its locations as offering modern facilities with manufacturer-level diagnostic equipment and factory scan tools.

Requirements

  • Current driver’s license.
  • Driving record acceptable to the company’s current insurance carrier.
  • Proficiency with Windows-based computer software and automotive store applications.
  • Experience in an automotive customer service role or an automotive service writer, advisor, or sales role.
  • Dependability and reliability for a Monday-through-Friday schedule from 7 a.m. to 6 p.m.
  • Ability to spend most of the workday on your feet, including standing, walking, and coordinating parts.
  • Ability to occasionally lift and carry objects over 50 pounds.
  • Ability to maintain a brisk work pace in a high-volume environment.

Responsibilities

  • Greet every guest with hospitality and respect.
  • Present the best solution to properly repair guests’ vehicles in an easy-to-understand manner.
  • Manage the store’s workflow effectively and efficiently.
  • Sell services consistently and effectively while maintaining honesty and integrity.
  • Maintain a positive attitude and team atmosphere.
  • Communicate clearly and professionally by phone.
  • Build long-term relationships among the store, the employee, and customers.
  • Direct, coordinate, and participate in customer service activities.
  • Shuttle guests as needed in a CBA-branded vehicle.
  • Ensure repairs are performed to proper specifications.
  • Work as part of a team and assist other employees as needed.
  • Perform other duties as assigned.

Benefits

  • Earning potential up to $70,000 for highly qualified candidates.
  • Closed every weekend.
  • Team performance bonuses.
  • Employer-paid financial wellness program and app, SmartDollar and EveryDollar.
  • Paid vacation and paid holidays.
  • Healthcare benefits available.
  • Matching retirement plans.
  • Ongoing training and career advancement.
  • Employee Point Store access to redeem training points for swag and rewards.
  • Continuous training through the CBA Flywheel Learning System.
  • Employee appreciation events.
  • Chaplain care support available.
  • Weekly team lunches.
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