Automotive Service Advisor | Up to 90k & Weekends Off | Simpsonville

Christian Brothers Automotive•Simpsonville, SC

About The Position

As an Automotive Service Advisor with Christian Brothers Automotive, you are a primary point of contact for guests seeking help with their vehicles. You guide guests through the repair process, keep them informed about vehicle status, and help ensure their satisfaction. The role involves building lasting relationships while presenting repair solutions clearly and selling services honestly and with integrity. The position is scheduled Monday through Friday, 7 a.m. to 6 p.m., at the Simpsonville, South Carolina location.

Requirements

Experience sourcing accurate parts, building tickets, and presenting repairs.
A driving record acceptable to the company’s current insurance carrier.
Proficiency with Windows-based computer software and automotive store applications.
Dependability and reliability for a Monday–Friday, 7 a.m.–6 p.m. schedule.
Ability to spend most of the workday standing, walking, and coordinating parts.
Ability to occasionally lift and carry objects over 50 pounds.
Ability to maintain a brisk work pace in a high-volume environment.

Nice To Haves

Experience in an automotive customer service role, automotive service sales role, or Service Writer/Advisor role.
Familiarity with TekMetric and programs such as Parts-Tech.
An upbeat, honest, and self-aware personality.

Responsibilities

Greet every guest who enters the facility with hospitality and respect.
Present the best solution to properly repair a guest’s vehicle in an easy-to-understand way.
Manage the store’s workflow effectively and efficiently.
Sell services consistently and effectively without compromising honesty or integrity.
Maintain a positive attitude and team atmosphere.
Communicate clearly and professionally by phone.
Build long-term relationships among the store, the advisor, and guests.
Direct, coordinate, and participate in guest service activities.
Shuttle guests as needed in a CBA-branded vehicle.
Ensure repairs are performed to proper specifications.
Work as part of a team and assist other employees as needed.
Perform other duties as assigned.

Benefits

Up to $90,000 for highly qualified candidates.
Generous base salary and bonus plan.
401(k).
Healthcare, dental, and vision coverage, among other benefits, with a $400 bonus toward costs.
Weekly breakfast and lunch.
Weekends off; the shop is closed every weekend.
Paid vacation and holidays.
Employee appreciation events.
Ongoing training and career advancement.
Chaplain care support.
Employer-paid financial wellness program and app, SmartDollar and EveryDollar.
Employee Point Store access to redeem training points for swag and rewards.
Continuous training through the CBA Flywheel Learning System.