yr & Weekends Off | Auburn

Christian Brothers Automotive•Auburn, AL

4d•$45,000 - $65,000•Onsite

About The Position

Christian Brothers Automotive is hiring an Automotive Service Advisor / Writer for a new, state-of-the-art facility at 2860 E. University Drive in Auburn, Alabama. The facility is scheduled to open in February 2027, and interviews are expected to begin in January 2027. The position pays $45,000–$65,000 per year, with up to $65,000 for highly qualified candidates. The Service Advisor is a trusted point of contact who guides guests through the vehicle repair process, keeps them informed about repair status, and helps ensure their satisfaction. The role involves explaining recommended repairs clearly, managing store workflow, delivering customer service, and building lasting relationships while maintaining honesty and integrity. The position is scheduled Monday through Friday, 7 a.m. to 6 p.m. The facility is closed on weekends. This opening is with a locally owned and operated franchise; if hired, the local franchisee is the employer and is responsible for employment decisions.

Requirements

Current driver’s license.
Driving record acceptable to the company’s current insurance carrier.
Proficiency with Windows-based computer software and automotive store applications.
Experience in an automotive customer service role or automotive service writing, advising, or sales role.
Dependable and reliable attendance for a Monday–Friday schedule, 7 a.m.–6 p.m.
Ability to spend most of the workday on your feet, including standing, walking, and coordinating parts.
Ability to occasionally lift and carry objects weighing over 50 pounds.
Ability to maintain a brisk pace in a high-volume environment.

Responsibilities

Greet every guest entering the facility with hospitality and respect.
Present the best solution to properly repair each guest’s vehicle in an easy-to-understand manner.
Manage the store’s workflow effectively and efficiently.
Sell services consistently and effectively without compromising honesty and integrity.
Maintain a positive attitude and team atmosphere.
Communicate clearly and professionally by phone.
Build long-term relationships among the store, the Service Advisor, and guests.
Direct, coordinate, and participate in customer service activities.
Shuttle guests as needed in a CBA-branded vehicle.
Ensure repairs are performed to proper specifications.
Work as a team and assist other employees as needed.
Perform other duties as assigned.