Automotive Service Advisor | Up to 90k & Weekends Off | Simpsonville
Christian Brothers Automotive•Simpsonville, SC
•$90,000•Onsite
About The Position
As an Automotive Service Advisor with Christian Brothers Automotive, you are the person guests turn to for help with their vehicles. You play a large role in building guest relationships and guide guests through the entire repair process, keep them informed about vehicle status, and ensure their satisfaction before they leave the facility. The role is scheduled Monday through Friday, 7 a.m. to 6 p.m., at 1216 W. Georgia Rd., Simpsonville, SC 29680.
Requirements
- Experience sourcing accurate parts, building tickets, and presenting repairs is required.
- Driving record acceptable to the company’s current insurance carrier.
- Proficiency with Windows-based computer software and automotive store applications.
- Dependability and reliability for a Monday–Friday, 7 a.m.–6 p.m. schedule.
- Ability to be on your feet for most of the workday, including standing, walking, and coordinating parts.
- Ability to occasionally lift and carry objects over 50 lbs.
- Ability to maintain a brisk work pace in a high-volume environment.
Nice To Haves
- Experience in an automotive customer service, automotive service sales, or service writer/advisor role is preferred.
- Familiarity with TekMetric is helpful.
- Familiarity with programs such as Parts-Tech is helpful.
- An upbeat, honest, and self-aware personality.
Responsibilities
- Greet every guest who enters the facility with hospitality and respect.
- Present the best solution to properly repair guests’ vehicles in a way they can easily understand.
- Manage the store’s workflow effectively and efficiently.
- Consistently and effectively sell services without compromising honesty and integrity.
- Maintain a positive attitude and team atmosphere.
- Communicate clearly and professionally by phone.
- Build long-term relationships between the store, yourself, and guests.
- Direct, coordinate, and participate in guest service activities.
- Shuttle guests as needed in a CBA-branded vehicle.
- Ensure repairs are performed to proper specifications.
- Work as a team and assist other employees as needed.
- Perform other duties as assigned.
Benefits
- 401K
- Healthcare, dental, and vision coverage, with a $400 bonus toward costs
- Weekly breakfast and lunch provided
- Closed every weekend
- Paid vacation and paid holidays
- Employee appreciation events
- Ongoing training and career advancement
- Chaplain care support available
- Employer-paid financial wellness program and app, SmartDollar & EveryDollar
- Employee Point Store access to redeem training points for swag and rewards
- Continuous training through the CBA Flywheel Learning System
- Up to $90K for highly qualified candidates
- Generous base salary and bonus plan
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
