Automotive Service Advisor / Writer | Weekends Off | Newnan

Christian Brothers Automotive • Newnan, GA

2h

About The Position

As an Automotive Service Advisor/Writer with Christian Brothers Automotive, you are a trusted professional who assists guests with their vehicles and helps build lasting customer relationships. Service Advisors guide guests through the repair process, keep them informed about vehicle status, and ensure their satisfaction before they leave the facility. The role is at a locally owned and operated Christian Brothers Automotive location in Newnan, Georgia.

Requirements

• Current driver’s license.
• Driving record acceptable to the company’s current insurance carrier.
• Proficiency with Windows-based computer software and automotive store applications.
• Experience in an automotive customer service role or an automotive service writing, advisor, or sales role.
• Dependability and reliability for a position scheduled during business hours, Monday through Friday, 7 a.m. to 6 p.m.
• Ability to be on your feet for most of the workday, including standing, walking, and coordinating parts.
• Ability to occasionally lift and carry objects weighing over 50 pounds.
• Ability to maintain a brisk work pace in a high-volume environment.

Responsibilities

• Greet every guest who enters the facility with hospitality and respect.
• Present the best solution to properly repair guests’ vehicles in a way they can easily understand.
• Manage the store’s workflow effectively and efficiently.
• Sell services consistently and effectively while maintaining honesty and integrity.
• Maintain a positive attitude and team atmosphere.
• Communicate clearly and professionally by phone.
• Build long-term relationships among the store, the employee, and customers.
• Direct, coordinate, and participate in customer service activities.
• Shuttle guests as needed in a CBA-branded vehicle.
• Ensure repairs are performed to proper specifications.
• Work as a team and assist other employees as needed.
• Perform other duties as assigned.

Benefits

• Closed every weekend.
• Team performance bonuses.
• Employer-paid financial wellness program and app, SmartDollar & EveryDollar.
• Paid vacation and paid holidays.
• Healthcare benefits available.
• Matching retirement plans.
• Ongoing training and career advancement.
• Employee Point Store access to redeem training points for swag and rewards.
• Continuous training through the CBA Flywheel Learning System.
• Employee appreciation events.
• Chaplain care support available.
• Weekly team lunches.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed