About The Position

As an Automotive Service Advisor/Writer with Christian Brothers Automotive, you are a trusted professional guests rely on for vehicle assistance and the face they see when investing in their vehicle. You guide guests through the repair process, keep them informed about their vehicle’s status, and help ensure their satisfaction before they leave the facility. The role is at the independently owned and operated Christian Brothers Automotive location at 5816 S. Coulter St, Amarillo, Texas. The position is scheduled Monday through Friday, 7 a.m. to 6 p.m., with weekends off.

Requirements

  • Current driver’s license.
  • Driving record acceptable to the company’s current insurance carrier.
  • Proficiency with Windows-based computer software and automotive store applications.
  • Experience in an automotive customer service role or automotive service writer/advisor/sales role.
  • Dependability and reliability for the scheduled work hours.
  • Ability to be on one’s feet for most of the workday, including standing, walking, and coordinating parts.
  • Ability to occasionally lift and carry objects weighing over 50 pounds.
  • Ability to maintain a brisk work pace in a high-volume environment.

Responsibilities

  • Greet every guest who enters the facility with hospitality and respect.
  • Present the best solution to properly repair guests’ vehicles in a way they can understand.
  • Manage the store’s workflow effectively and efficiently.
  • Sell services consistently and effectively while maintaining honesty and integrity.
  • Maintain a positive attitude and team atmosphere.
  • Communicate clearly and professionally by phone.
  • Build long-term relationships among the store, the advisor, and guests.
  • Direct, coordinate, and participate in customer service activities.
  • Shuttle guests as needed in a CBA-branded vehicle.
  • Ensure repairs are performed to proper specifications.
  • Work as part of a team and assist other employees as needed.
  • Perform other duties as assigned.

Benefits

  • Up to $120,000 annually for highly qualified candidates.
  • Team performance bonuses.
  • Golf at Amarillo Country Club.
  • Gym membership reimbursement.
  • Paid vacation and paid holidays.
  • Healthcare benefits available.
  • Matching 401(k) retirement plans.
  • Ongoing training and career advancement.
  • Continuous training through the CBA Flywheel Learning System.
  • Employee appreciation events.
  • Chaplain care support available.
  • Weekly team lunches.
  • Weekends off.
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