Automotive Service Advisor / Writer | Up to $120k Annually & Weekends Off | Lubbock

Christian Brothers Automotive • Lubbock, TX

5d • Onsite

About The Position

As an Automotive Service Advisor/Writer with Christian Brothers Automotive, you are a trusted professional who helps guests with their vehicles and builds lasting relationships. You are the face guests see when they invest in vehicle service. You guide guests through the repair process, keep them informed about vehicle status, and help ensure their satisfaction before they leave the facility. This opening is at a locally owned and operated Christian Brothers Automotive franchise in Lubbock, Texas.

Requirements

• Current driver’s license.
• Driving record acceptable to the company’s current insurance carrier.
• Proficiency with Windows-based computer software and automotive store applications.
• Experience in an automotive customer service role or automotive service writer/advisor/sales role.
• Dependability and reliability for the scheduled Monday–Friday work hours.
• Ability to spend most of the workday on your feet, including standing, walking, and coordinating parts.
• Ability to occasionally lift and carry objects weighing over 50 pounds.
• Ability to maintain a brisk work pace in a high-volume environment.

Responsibilities

• Greet every guest who enters the facility with hospitality and respect.
• Present the best solution for properly repairing a guest’s vehicle in an easy-to-understand manner.
• Manage the store’s workflow effectively and efficiently.
• Sell services consistently and effectively while maintaining honesty and integrity.
• Maintain a positive attitude and team atmosphere.
• Communicate clearly and professionally by phone.
• Build long-term relationships among the store, yourself, and guests.
• Direct, coordinate, and participate in customer service activities.
• Shuttle guests as needed in a CBA-branded vehicle.
• Ensure repairs are performed to proper specifications.
• Work as part of a team and assist other employees as needed.
• Perform other duties as assigned.

Benefits

• Up to $120,000 annually for highly qualified candidates.
• Closed every weekend.
• Team performance bonuses.
• Golf at Amarillo Country Club.
• Gym membership reimbursement.
• Paid vacation and paid holidays.
• Healthcare benefits available.
• Matching 401(k) retirement plans.
• Ongoing training and career advancement.
• Continuous training through the CBA Flywheel Learning System.
• Employee appreciation events.
• Chaplain care support available.
• Weekly team lunches.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed