Service Writer
About The Position
The Service Writer provides administrative and operational support to the Maintenance and Fleet departments. The role coordinates work orders, personnel logistics, schedules, and documentation to support efficient operations and compliance with company standards. It is based at the Williston, North Dakota Bakken Region Shop and requires on-site attendance and reliable transportation. The work is primarily in a traditional, temperature-controlled office, with occasional coordination with shop and field personnel. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., with flexibility to meet operational demands. Travel is not required.
Requirements
- At least 2 years of experience in an administrative or support role.
- Strong organizational skills and attention to detail.
- Ability to prioritize and execute tasks independently.
- Proficiency in Microsoft Office Suite and standard office systems.
- Strong verbal and written communication skills, including the ability to maintain confidentiality.
- Ability to multitask in a fast-paced, deadline-driven environment.
- Must pass a pre-employment background check and drug screen.
- Ability to sit, stand, and walk for extended periods; frequently use hands for data entry and office tasks; occasionally lift light office materials; and work in an office setting for extended durations.
Nice To Haves
- Associate or bachelor's degree preferred.
- Experience with Salesforce or work order systems preferred.
Responsibilities
- Create and maintain work orders, ensuring required parts and labor are allocated correctly.
- Review incoming work order requests and help coordinate services.
- Arrange travel and lodging for Fleet Service personnel as needed.
- Perform administrative and data-entry functions in work order systems for Fleet and Maintenance operations.
- Maintain departmental work schedules and support operational planning.
- Help track equipment certifications and maintain related records.
- Track internal and external certifications for Fleet personnel.
- Confirm receivables and process related documentation.
- Support revisions to Fleet Services practices and policies to improve efficiency.
- Adhere to and enforce the company Quality Management System.
- Assist with Fleet process development initiatives.
- Perform other duties as assigned by management.
Benefits
- Medical, dental, vision, and voluntary benefits
- 401(k) plan
- Career growth opportunities
- Competency-based training and advancement programs
- Quarterly bonus opportunities
- On-the-job training
- PPE provided where applicable
- Wellness programs, including telehealth and Employee Assistance Program
- Discounted gym membership rates
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
