Service Writer

Camping World Holdings, Inc.•Huber Heights, OH
•$50,000 - $75,000

About The Position

Camping World is seeking a Service Advisor to join its growing team. The role is primarily responsible for initiating and processing requests for repair services, providing administrative support to the Service Department, and keeping customers apprised of work progress.

Requirements

  • Ability to work daily on a computer and perform internet searches as needed.
  • Excellent organization and follow-up skills.
  • Ability to follow department procedures and policies.
  • May lift up to 25 lbs and/or move up to 50 lbs with assistive devices.
  • Prolonged periods of standing, stooping, crawling, and bending.

Nice To Haves

  • A minimum of one year of service experience is preferred.
  • Previous RV product or camping lifestyle experience.
  • Valid driver's license preferred.

Responsibilities

  • Determine specialized product needs and services by working directly with customers.
  • Suggest add-on sales to increase average transactions.
  • Provide price estimates for designated installations prior to scheduling appointments.
  • Keep customers apprised of work progress.

Benefits

  • Paid Time Off
  • 401(k)
  • Employee Assistance Program
  • Good Sam Roadside Assistance
  • Discounts
  • Paid parental leave, if eligibility is met
  • Tuition reimbursement, if eligibility is met
  • On-the-job training opportunities
  • Full-time associates are offered a comprehensive benefit package including medical, dental, vision, and more
  • Part-time associates are offered access to dental and vision coverage
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