Automotive Service Advisor | Weekends Off & Full Benefits | New Braunfels

Christian Brothers Automotive•New Braunfels, TX

4d•Onsite

About The Position

Christian Brothers Automotive is seeking an experienced Automotive Service Advisor / Writer for its busy New Braunfels shop. The Service Advisor guides guests through the entire vehicle repair process, keeps them informed about the status of their vehicles, and ensures their satisfaction. The role involves building lasting customer relationships while helping the shop deliver service with transparency, integrity, and a people-first approach. The position is scheduled Monday through Friday, 7 a.m. to 6 p.m., and the shop is closed on weekends.

Requirements

Previous automotive Service Advisor or automotive sales experience is required.
Current driver's license.
Driving record acceptable to the company's insurance carrier.
Proficiency with Windows-based computer software and automotive store applications.
Excellent typing skills.
Well-spoken, with excellent writing and communication skills.
Dependable and reliable attendance for the Monday–Friday schedule.
Able to spend most of the workday standing and walking.
Able to occasionally lift and carry objects weighing over 50 pounds.
Able to maintain a brisk pace in a high-volume environment.

Nice To Haves

Associate degree preferred.

Responsibilities

Greet every guest with hospitality and respect.
Present appropriate vehicle repair solutions in a way guests can easily understand.
Manage the store’s workflow effectively and efficiently.
Sell services consistently and effectively while maintaining honesty and integrity.
Maintain a positive attitude and team atmosphere.
Communicate clearly and professionally by phone.
Build long-term relationships among the store, the advisor, and guests.
Direct, coordinate, and participate in guest service activities.
Shuttle guests as needed.
Ensure repairs are performed to proper specifications.
Work as part of a team and assist other employees as needed.
Perform other duties as assigned.

Benefits

Potential to earn six figures in the first year through base pay and bonus.
Merit-based base salary increases.
Paid vacation and paid holidays.
Healthcare benefits available; subsidy levels vary based on the business owner.
Matching retirement plans.
Employee discount.
Ongoing training and career advancement.
Chaplain care support available.
Employee Point Store access to redeem training points for rewards and merchandise.
Continuous training through the CBA Flywheel Learning System.
Weekends off; the shop is closed every weekend.