Automotive Service Advisor | Weekends Off & Full Benefits | New Braunfels

Christian Brothers Automotive•New Braunfels, TX

3d•Onsite

About The Position

Christian Brothers Automotive is seeking an experienced Automotive Service Advisor / Writer for its busy New Braunfels shop. The Service Advisor is the primary point of contact for guests throughout the repair process, helping them understand repair recommendations, keeping them informed about vehicle status, and ensuring their satisfaction. The role involves building lasting customer relationships while presenting repair solutions honestly and managing shop workflow effectively. The position is scheduled Monday through Friday, 7 a.m. to 6 p.m., with weekends off.

Requirements

Previous automotive Service Advisor or automotive sales experience.
Current driver's license.
Driving record acceptable to the company's insurance carrier.
Proficiency with Windows-based computer software and automotive store applications.
Excellent typing skills.
Strong verbal communication skills.
Excellent writing and communication skills.
Dependability and reliability for the scheduled Monday–Friday work hours.
Ability to spend most of the workday standing, walking, and coordinating parts.
Ability to occasionally lift and carry objects over 50 pounds.
Ability to maintain a brisk work pace in a high-volume environment.

Nice To Haves

Associate degree preferred.

Responsibilities

Greet every guest with hospitality and respect.
Present the best solution for properly repairing a guest’s vehicle in an understandable way.
Manage the store’s workflow effectively and efficiently.
Sell services consistently and effectively while maintaining honesty and integrity.
Maintain a positive attitude and team atmosphere.
Communicate clearly and professionally by phone.
Build long-term relationships among the store, the employee, and guests.
Direct, coordinate, and participate in guest service activities.
Shuttle guests as needed.
Ensure repairs are performed to proper specifications.
Work as part of a team and assist other employees as needed.
Perform other duties as assigned.

Benefits

Potential for six-figure income in the first year through base salary and bonus.
Merit-based base salary increases.
Closed every weekend.
Paid vacation and paid holidays.
Healthcare benefits available, with subsidy levels varying by business owner.
Matching retirement plans.
Employee discount.
Ongoing training and career advancement.
Chaplain care support available.
Employee Point Store access to redeem training points for swag and rewards.
Continuous training through the CBA Flywheel Learning System.