Service Coordinator Jobs

About The Position

Requirements

• Associate’s degree (AA/AS.); 3 years' experience and/or training; or equivalent combination of education and experience.
• Strong working knowledge of MS Office Suite.

Nice To Haves

• Ability to communicate with customers as well as other VOSS locations worldwide.
• Ability to collaborate in different project teams.
• Management of activities, tasks, necessary documents using SAP R/3 Software.

Responsibilities

• Enter customer orders accurately and timely.
• Setup schedule agreements and perform maintenance on them.
• Interface to the customer, answer phone calls, emails, and faxes on order inquiry and coordinate issues with rest of Supply Chain team.
• Monitor customer websites for supplier performance ratings, orders, and alerts.
• Troubleshoot any issues related to customer orders or delivery problems in a timely manner.
• Run weekly open order, drop-in/out, and summary reports.
• Provide support to prototype or pre-series orders.
• Ability to communicate with customers as well as other VOSS locations worldwide.
• Ability to collaborate in different project teams.
• Management of activities, tasks, necessary documents using SAP R/3 Software.
• Follow all Quality Management Systems, the Environmental Management Systems, and, when applicable, support VOSS Automotive Mexico in adhering to their systems as well.
• Participate in plant recycling programs.
• Contribute to the achievement of quality/management objectives by ensuring that company policies, procedures, and processes are followed.
• Perform other duties as assigned.

Benefits

• competitive salary
• 100% employer paid benefit premiums
• generous 401(k)
• on-site fitness center
• other comprehensive benefits