Service Coordinator

Associa • Washington, DC

2d • Onsite

About The Position

CMC, an Associa company, is hiring a Maintenance Service Coordinator for its condominium community in Washington, DC. The Maintenance Coordinator provides in-office support for field service technicians. The role administers the collection and compilation of billing information; issues, schedules, processes, and tracks work orders through completion; and supports the Maintenance Manager with various projects.

Requirements

• High school diploma or GED equivalent.
• At least 1 year of customer service, data entry, or clerical experience.
• Professional customer service skills.
• Excellent communication skills.
• Ability to manage multiple projects, prioritize tasks, and meet important deadlines.
• Proficiency with Microsoft Word, Excel, and Outlook.
• Proactive approach, initiative, and attention to detail.

Responsibilities

• Identify and resolve maintenance, materials, supplies, and staffing problems.
• Maintain, update, and plan schedules, including assigning tasks to staff and hiring contractors.
• Inspect sites regularly, respond to complaints, and evaluate current status and needs.
• Review, evaluate, and prioritize maintenance requests.
• Report on activities, budget, supplies, and planned projects.
• Collect and compile information for billing.
• Issue, schedule, process, and track work orders through completion.
• Support the Maintenance Manager with various projects.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED