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CLA is seeking a Seasonal Client Service Coordinator for its Oshkosh, Wisconsin office to support the office during tax season, from January through April. The role provides direct client support and carries out specific service activities while supporting service team leaders—generally in Assurance, Tax, or Outsourcing—with business functions, growth, marketing, and administrative support. The coordinator may support Tax, Outsourcing, Assurance, or Digital teams. Tax work includes preparing and mailing tax organizers, organizing and scanning client documents, assembling tax returns, preparing extensions, tracking deadlines and e-filing, maintaining client and workflow data, and coordinating collection and processing of e-file forms. The role also processes client source documents, coordinates return delivery, collects required authorization forms, and responds to client questions on behalf of the tax team. Assurance work includes rolling forward binders and audit worksheets, sending final adjustments and trial balances, checking that client financial statements tie to final audit results, updating presentations, preparing engagement letters and reports, coordinating meetings, and supporting industry reporting. The coordinator also proofreads and assembles financial statements and related documents, arranges delivery, and responds to client needs on behalf of the assurance team. Outsourcing work may include managing engagement letters, assisting with client deliverables and technology setup, preparing draft bills for Principal review, coordinating CRM tracking for business development, and providing support to teams and clients across multiple offices. Other duties may include preparing engagement letters, 1099s or other reporting forms, invoices, and client deliverables. The coordinator also backs up other internal operations team members during peak periods and may take on accountabilities across other internal operations roles.
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Career Level
Entry Level
Education Level
High school or GED

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