Service Coordinator

DeBra-Kuempel Inc.•Evansville, IN

7d•Onsite

About The Position

DeBra-Kuempel is seeking a Service Coordinator to provide administrative and billing support to an account team and communicate with and support customers. The role involves coordinating service needs, supporting account managers and other team members, and maintaining accurate administrative and billing materials. The successful candidate will be organized, dependable, punctual, able to multitask, and capable of working independently when needed. The position is performed in a typical office environment. The employee may need to travel for job-related business and must be able to work at a computer for extended periods, move around the office to retrieve files, and communicate with individuals and groups in person and in writing.

Requirements

High school diploma.
Minimum of 3 years of recent administrative support experience is preferred.
Minimum of 2 years of accounting experience is preferred.
Proficiency in Word, Excel, PowerPoint, and other Microsoft Office applications.
Ability to learn other software applications as required.
Strong communication and interpersonal skills, with the ability to interact positively and proactively with all organizational levels and customers in a team-based manner.
Excellent written and verbal communication skills, a team-player attitude, and professional appearance.
Integrity, honesty, professionalism, attention to detail, and commitment to high-quality work and ethical standards.
Self-motivation and strong organizational, communication, analytical, problem-solving, and relationship-building skills in a fast-paced environment.
Valid driver’s license.

Nice To Haves

Advanced education.
Experience or knowledge within a mechanical contracting firm.
Knowledge of AIA forms, certified payroll, prevailing wage, and State and Federal forms.

Responsibilities

Work with the account manager and other team members to provide quality, timely service and correspondence to customers and the corporate office.
Schedule technicians to meet customers’ varying needs.
Prepare contracts for implementation and invoicing, and communicate effectively with the appropriate team members.
Produce and maintain letters, invoices, spreadsheets, reports, and other administrative support materials.
Perform effectively and confidently, including occasionally working without supervision.
Perform other duties as required or assigned to support the role and organization.