Quality Coordinator - Laboratory Service Line- Blood Bank

Ochsner Health • New Orleans, LA

6d

About The Position

The Quality Coordinator coordinates Quality Improvement activities for the laboratory department and oversees compliance and inspection readiness for laboratory accrediting agencies. The role establishes, monitors, and updates performance improvement programs; reviews and investigates departmental and organizational incident reports as appropriate; and initiates corrective action processes.

The position coordinates the Pathology Performance Improvement Committee and proficiency testing program, maintains regulatory compliance and inspection readiness, and serves as a pathology department representative and liaison. The coordinator must remain knowledgeable about applicable federal, state, and local laws, accreditation standards, and regulatory requirements, and ensure compliance. Other related duties may be assigned.

The role requires a bachelor’s degree, five years of laboratory experience as a Medical Technologist, a current Louisiana license or temporary license as a Clinical Laboratory Scientist-Generalist or Clinical Laboratory Scientist-Specialist, and ASCP certification or equivalent as a Medical Technologist. It requires computer and communication skills, the ability to work independently and efficiently under pressure, and the ability to set priorities.

This position involves medium physical work, including lifting or moving objects, and requires stooping, bending, reaching, grasping, manual dexterity, prolonged sitting, and travel throughout and between facilities. A flexible work schedule may include working more than eight hours a day and weekends. The role has no routine exposure to blood, body fluids, or tissue and no occupational risk for communicable disease exposure; there may be occupational risk of exposure to hazardous medications or hazardous waste in the healthcare environment.

Requirements

• Bachelor’s degree.
• Five years of laboratory experience as a Medical Technologist.
• Current Louisiana license or temporary license as a Clinical Laboratory Scientist-Generalist or Clinical Laboratory Scientist-Specialist.
• Meet CLIA and CAP requirements for testing personnel relative to the scope of duties.
• ASCP certification or equivalent as a Medical Technologist.
• ASCP-certified incumbents certified on or after January 1, 2004 must successfully complete the ASCP Certification Maintenance Program requirements.
• Computer skills and dexterity for data entry and retrieval; proficiency with Windows-style applications and keyboard.
• Effective verbal and written communication skills and ability to present information clearly and professionally to varying audiences.
• Ability to work independently, work efficiently under pressure, and set priorities.
• Ability to meet medium-work physical demands, including lifting or moving objects, stooping, bending, reaching, grasping, and manual dexterity.
• Ability to sit for prolonged periods and travel throughout and between facilities.
• Ability to work a flexible schedule, potentially including more than eight hours per day and weekends.

Nice To Haves

• Experience with regulatory agency accreditation inspections.

Responsibilities

• Oversee the performance improvement program.
• Coordinate the Pathology Performance Improvement Committee.
• Maintain inspection readiness and regulatory agency compliance.
• Coordinate the proficiency testing program.
• Act as a pathology department representative and liaison.
• Review and investigate departmental and organizational incident reports as appropriate and initiate corrective action processes.
• Remain knowledgeable about applicable laws, accreditation standards, and regulatory requirements, and ensure compliance.
• Perform other related duties as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level