Quality Coordinator - Laboratory Service Line- Blood Bank

Ochsner Clinic Foundation•New Orleans, LA

About The Position

The Quality Coordinator coordinates quality improvement activities for the laboratory department and oversees compliance and inspection readiness for laboratory accrediting agencies. The role establishes, monitors, and updates performance improvement programs; reviews and investigates departmental and organizational incident reports as appropriate; and initiates corrective action processes. The position also coordinates the Pathology Performance Improvement Committee and proficiency testing program, maintains regulatory compliance and inspection readiness, and serves as a pathology department representative and liaison. The employee must remain knowledgeable about applicable laws, accreditation standards, and regulatory requirements and ensure compliance. Other related duties may be assigned. The role requires a bachelor’s degree, five years of laboratory experience as a Medical Technologist, and the specified Louisiana license and laboratory testing personnel qualifications. The work requires computer proficiency, effective written and verbal communication, independent work, and the ability to work efficiently under pressure and prioritize. Physical demands include medium work, manual dexterity, prolonged sitting, and travel throughout and between facilities. A flexible schedule may involve working more than eight hours a day or on weekends. The position may involve occupational risk of exposure to hazardous medications or waste in the healthcare environment.

Requirements

  • Bachelor’s degree.
  • Five years of laboratory experience as a Medical Technologist.
  • Current Louisiana license or temporary license as a Clinical Laboratory Scientist-Generalist or Clinical Laboratory Scientist-Specialist.
  • Meet CLIA and CAP requirements for testing personnel relative to the scope of duties.
  • ASCP certification or equivalent as a Medical Technologist.
  • Incumbents certified by ASCP on or after January 1, 2004 must successfully complete the ASCP Certification Maintenance Program requirements.
  • Computer skills and dexterity for data entry and information retrieval; proficiency with Windows-style applications and keyboard use.
  • Effective verbal and written communication skills and ability to present information clearly and professionally to varying levels of individuals.
  • Ability to work independently and efficiently under pressure and set priorities.
  • Ability to meet the physical demands of medium work, including lifting or moving objects, manual dexterity, prolonged sitting, and travel throughout and between facilities.
  • Ability to work a flexible schedule, potentially including more than eight hours a day and weekends.

Nice To Haves

  • Experience with regulatory agency accreditation inspections.

Responsibilities

  • Oversee the laboratory department’s performance improvement program.
  • Coordinate the Pathology Performance Improvement Committee.
  • Maintain inspection readiness and compliance with regulatory agencies.
  • Coordinate the proficiency testing program.
  • Act as a pathology department representative and liaison.
  • Review and investigate departmental and organizational incident reports as appropriate and initiate corrective action processes.
  • Remain knowledgeable about applicable federal, state, and local laws, accreditation standards, and regulatory requirements, and ensure compliance.
  • Perform other related duties as required.
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