Service Coordinator - Garden Terrace and Larry Moore Manor

National Church Residences•Union City, GA

About The Position

National Church Residences is seeking a Service Coordinator to support Garden Terrace and Larry Moore Manor, senior apartment communities in Union City, Georgia. The role coordinates programs and activities, connects residents with community services, and provides customer service and support to help address residents’ needs. Garden Terrace has 20 units and Larry Moore Manor has 110 units. The position is full-time, 40 hours per week, Monday through Friday, 8 a.m. to 5 p.m., and pays $23.35 per hour.

Requirements

Working knowledge of supportive services and local community resources.
Demonstrated ability to advocate, organize, problem-solve, and deliver measurable results for residents.

Nice To Haves

Bachelor’s degree in social work or a related field.
Two or more years of experience delivering social services to elderly and/or family populations.

Responsibilities

Advocate for residents and demonstrate the ability to organize, problem-solve, and deliver results.
Coordinate programs and activities for residents.
Serve as a liaison to community agencies, network with service providers, identify new services, and seek low-cost providers or negotiate discounts.
Engage residents to identify needs and make referrals to community agencies when necessary.
Develop a resource directory listing state and/or local service providers.
Sponsor educational events on topics such as health care, agency support, life skills, and referral sources.
Provide quality customer service, address residents’ concerns, and assist with basic needs.
Assist residents in obtaining and using community services, such as housekeeping, meals, transportation, personal services, financial assistance, day care, and counseling.
Monitor, document, and relay feedback or concerns from residents and their families.
Manage internal and external relationships using appropriate communication and interpersonal skills.

Benefits

Medical and prescription coverage with three plan options and a nationwide provider network.
Healthcare Flexible Spending Account or employer-funded Health Savings Account.
Fertility and family-building support, weight management, and chronic condition support.
Parental leave paid at 100% for four weeks.
Dental and vision coverage for employees and their families.
Company-provided life and accidental death and dismemberment insurance, and disability coverage.
Voluntary benefits including life and accidental death and dismemberment insurance for employees and families, accident insurance, hospital indemnity, critical illness coverage, and pet coverage.
Dependent care Flexible Spending Account with company match, and transportation and parking Flexible Spending Accounts.
Well-being programs, including an enhanced Employee Assistance Program, mental health and work-life support, tobacco cessation, and rewards and reimbursements of up to $1,000 per year through Well-Being Your Way.
Retirement program with immediate company funding starting at 3%, increasing up to 5% over time, plus an additional company match of up to 5% when employees contribute.
Tuition expense reimbursement.
Paid time off and nine paid holidays.