Service Coordinator - Mabess Manor

National Church Residences•Campbellsport, WI

10d

About The Position

National Church Residences is seeking a Service Coordinator for Mabess Manor, a 24-unit senior apartment community in Campbellsport, Wisconsin. The coordinator helps advance better living and care for seniors by connecting residents with services, coordinating programs, and supporting residents’ needs. The position is part-time at 20 hours per week, Monday through Friday within the hours of 8 a.m. to 5 p.m., with no weekends. Pay is $24.70 per hour.

Requirements

Working knowledge of supportive services and local community resources.
Demonstrated ability to advocate, organize, problem-solve, and deliver measurable results for residents.

Nice To Haves

Bachelor’s degree in social work or a related field.
Two or more years of experience delivering social services to elderly and/or family populations.

Responsibilities

Advocate for residents, organize services, solve problems, and deliver results.
Coordinate programs and activities for residents.
Act as a liaison to community agencies, network with service providers, identify new services, and seek low-cost providers or discounts.
Engage residents to identify needs and refer them to community agencies when appropriate.
Develop a resource directory of state and local service providers.
Sponsor educational events on topics such as health care, agency support, life skills, and referral sources.
Provide quality customer service, address residents’ concerns, and assist with basic needs.
Help residents access and use community services, including housekeeping, meals, transportation, personal services, financial assistance, day care, and counseling.
Monitor, document, and relay feedback and concerns from residents and their families.
Manage internal and external relationships using appropriate communication and interpersonal skills.

Benefits

Medical and prescription coverage with three plan options and a nationwide provider network.
Healthcare Flexible Spending Account or employer-funded Health Savings Account.
Fertility and family-building support, weight management, and chronic condition support.
Paid parental leave at 100% for four weeks.
Dental and vision coverage for employees and their families.
Company-provided life and accidental death and dismemberment insurance, and disability coverage.
Voluntary life and accidental death and dismemberment insurance, accident insurance, hospital indemnity, critical illness coverage, and pet coverage.
Dependent care Flexible Spending Account with company match, plus transportation and parking Flexible Spending Accounts.
Well-being programs, including an enhanced Employee Assistance Program with mental health and work-life support, tobacco cessation, and up to $1,000 per year in rewards and reimbursements through Well-Being Your Way.
Retirement program with immediate company funding starting at 3% and increasing up to 5%, plus an additional company match of up to 5% when employees contribute.
Tuition expense reimbursement.
Paid time off and nine paid holidays.