Concierge- Seneca Manor

Seneca Place • Verona, PA

5d • Onsite

About The Position

Seneca Manor is seeking a friendly, dependable, service-oriented Concierge to serve as the first point of contact and a resource for residents and guests. The role supports a welcoming community atmosphere and resident satisfaction under new leadership. The position is part-time, with a consistent Monday-through-Friday schedule from 8:00 a.m. to 4:30 p.m., at Seneca Manor in Verona, Pennsylvania.

Requirements

• Excellent communication and interpersonal skills.
• Customer-focused mindset, passion for exceeding expectations, and ability to proactively resolve issues with a positive attitude.
• Ability to multitask, prioritize, and manage time effectively in a dynamic environment.
• Proficiency in Microsoft Office Suite and ability to learn relevant software.
• Ability to remain calm, professional, and helpful under pressure.

Nice To Haves

• Previous customer service experience is a plus; passionate individuals with the right attitude and eagerness to learn may be trained.

Responsibilities

• Greet and welcome residents and guests warmly, fostering a sense of belonging and community.
• Answer phone calls, emails, and inquiries promptly and professionally, providing accurate information and directions.
• Assist residents with requests, including coordinating deliveries, scheduling transportation, and relaying maintenance requests.
• Maintain a clean, organized, and inviting front desk area.
• Provide information about community services, amenities, and the surrounding local area.
• Collaborate with other departments to support seamless service delivery and resident care.

Benefits

• Earned Wage Access (EWA) through RAIN, allowing access to earned wages before payday.
• New pay scale described as competitive.
• Growth opportunities to develop customer service skills and professional capabilities.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed