Service Coordinator - Garden Terrace and Larry Moore Manor

National Church Residences•Union City, GA

About The Position

National Church Residences is seeking a Service Coordinator to support Garden Terrace and Larry Moore Manor, senior apartment communities in Union City, Georgia. The role coordinates resident programs and activities, connects residents with community resources and services, and helps address residents’ needs and concerns. The position is full-time, 40 hours per week, Monday through Friday, 8:00 a.m. to 5:00 p.m. Pay is $23.35 per hour.

Requirements

Working knowledge of supportive services and local community resources.
Demonstrated ability to advocate, organize, problem-solve, and deliver measurable results for residents.

Nice To Haves

Bachelor’s degree in social work or a related field.
Two or more years of experience delivering social services to elderly and/or family populations.

Responsibilities

Advocate for residents and organize, problem-solve, and deliver results on their behalf.
Coordinate programs and activities for residents.
Act as a liaison to community agencies, network with service providers, and identify additional services for residents.
Identify low-cost service providers and negotiate discounts where possible.
Engage residents to identify needs and refer them to community agencies when appropriate.
Develop a resource directory of state and local service providers.
Sponsor educational events on topics such as health care, agency support, life skills, and referral sources.
Provide quality customer service, address resident concerns, and assist with basic needs.
Help residents access and use community services, including housekeeping, meals, transportation, personal services, financial assistance, day care, and counseling.
Monitor and document feedback or concerns from residents and their families.
Manage internal and external relationships using appropriate communication and interpersonal skills.

Benefits

Medical and prescription coverage with three plan options.
Healthcare Flexible Spending Account or employer-funded Health Savings Account.
Fertility and family-building support, weight management, and chronic condition support.
Paid parental leave at 100% for four weeks.
Dental and vision coverage.
Company-provided life and accidental death and dismemberment insurance and disability coverage.
Voluntary life and accidental death and dismemberment coverage, accident insurance, hospital indemnity, critical illness coverage, and pet coverage.
Dependent care Flexible Spending Account with company match, and transportation and parking Flexible Spending Accounts.
Well-being programs, including an enhanced Employee Assistance Program with mental health and work-life support, tobacco cessation, and rewards and reimbursements of up to $1,000 per year.
Retirement program with immediate company funding starting at 3%, increasing up to 5% over time, plus a company match of up to 5% when employees contribute.
Tuition expense reimbursement.
Paid time off and nine paid holidays.