Service Coordinator/Human Services (Scranton)
About The Position
Alleghenies United Cerebral Palsy (AUCP) is hiring a Service Coordinator to work with individuals with disabilities and their support teams. The role involves developing, updating, and managing personalized service plans so individuals receive appropriate support through paid providers and community resources. The position requires client-centered coordination, communication, documentation, and compliance with program requirements. This is a hybrid position involving both remote and in-office work, with community visits in Pennsylvania. Employees must live in Pennsylvania or be willing to travel there for home visits, and must maintain reliable high-speed internet when working remotely. Travel within the assigned region is required to meet with participants in accordance with their service plans. Employment is contingent on completing the listed background and other clearances.
Requirements
- Bachelor's degree in Social Work, Psychology, Education, Human Services, or a related field.
- Experience working with individuals with disabilities or special needs.
- Strong skills in assessment, planning, and participant-centered service delivery.
- Excellent organizational, communication, and documentation skills.
- Ability to work effectively as part of an interdisciplinary team.
- Familiarity with community support systems, housing resources, health care, and human services.
- Must live in Pennsylvania or be willing to travel to Pennsylvania to complete home visits.
- Must maintain reliable high-speed internet access when working remotely.
- Successful completion of the PA State Police Background Check (e-PATCH), Child Abuse Clearance, FBI Background Check, MA Fraud Check, Social Security Verification, and DMV Check.
Nice To Haves
- Knowledge of Medicaid Waiver programs, Long-Term Services and Supports (LTSS), and Home and Community-Based Services (HCBS) is strongly preferred.
Responsibilities
- Collaborate with clients and their support teams to develop individualized service plans based on personal goals and priorities.
- Regularly update service plans to reflect life changes and current support needs.
- Coordinate and monitor services delivered by paid providers and community resources to ensure they meet individual needs, are authorized and used appropriately, and are implemented by knowledgeable staff following the plan.
- Maintain open communication with support teams to address concerns and updates promptly and effectively.
- Ensure work complies with program regulations and AUCP standards, including documentation, timelines, and billing requirements.
- Travel within the assigned region to meet with participants in compliance with their individualized service plans.
Benefits
- Starting rate of $21 per hour, with the opportunity for performance-based increases.
- Flexible schedule.
- No on-call duties.
- 15 Agency Paid Days Off, including 11 holidays.
- 18 PTO days.
- Paid training period.
- Mileage reimbursement.
- Company-provided equipment.
- Tuition reimbursement.
- Medical insurance.
- Company-paid dental insurance.
- Company-paid vision insurance.
- Company-paid life insurance, with the option to add additional coverage for the employee and family.
- Up to 5% 401(k) match.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
