Service Coordinator/Human Services (Elizabethtown - Dauphin)
About The Position
Alleghenies United Cerebral Palsy (AUCP) is seeking a Service Coordinator to work with individuals with disabilities and their support teams. The position develops, updates, and manages personalized service plans so each participant receives appropriate support through paid providers or community resources. This client-centered role requires communication, coordination, assessment, planning, documentation, and compliance skills. The position is hybrid, combining in-office and remote work, with community visits in Pennsylvania. The employee must live in Pennsylvania or be willing to travel there for home visits. Remote work requires reliable high-speed internet. Travel within the assigned region is required to meet with participants in accordance with their individualized service plans. Employment is contingent on successful completion of the listed clearances.
Requirements
- Bachelor's degree in Social Work, Psychology, Education, Human Services, or a related field.
- Experience working with individuals with disabilities or special needs.
- Strong skills in assessment, planning, and participant-centered service delivery.
- Excellent organizational, communication, and documentation skills.
- Ability to work effectively as part of an interdisciplinary team.
- Familiarity with community support systems, housing resources, health care, and human services.
- Must live in Pennsylvania or be willing to travel to Pennsylvania to complete home visits.
- Must maintain reliable high-speed internet when working remotely.
- Successful completion of a PA State Police Background Check (e-PATCH), Child Abuse Clearance, FBI Background Check, MA Fraud Check, Social Security Verification, and DMV Check.
Nice To Haves
- Knowledge of Medicaid Waiver programs, Long-Term Services and Supports (LTSS), and Home and Community-Based Services (HCBS) is strongly preferred.
Responsibilities
- Collaborate with clients and their teams to develop individualized service plans based on personal goals and priorities.
- Regularly update service plans to reflect life changes and current support needs.
- Coordinate and monitor services provided by paid providers and community resources to ensure they meet the individual's needs, are appropriately authorized and used, and are implemented by knowledgeable staff in accordance with the plan.
- Maintain communication with support teams to address concerns and updates promptly and effectively.
- Ensure work complies with program regulations and AUCP standards, including documentation, timelines, and billing requirements.
- Travel within the assigned region to meet with participants in accordance with their individualized service plans.
Benefits
- Flexible schedule
- No on-call
- 15 agency-paid days off, including 11 holidays
- 18 PTO days
- Paid training period
- Mileage reimbursement
- Company-provided equipment
- Tuition reimbursement
- Medical insurance
- Company-paid dental insurance
- Company-paid vision insurance
- Company-paid life insurance, with the option to add additional coverage for the employee and family
- Up to 5% match for 401(k)
- Starting hourly rate of $21, with opportunity for performance-based increases
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What This Job Offers
Job Type
Full-time
