Service Coordinator - Social Worker (Memphis, TN)

Wesley Living • Memphis, TN

7d

About The Position

Wesley Living is seeking a self-motivated, empathetic Service Coordinator to provide services to seniors living at its Graceland Gardens community in Memphis, Tennessee. The role connects residents with essential services to support aging in place with dignity. The coordinator uses knowledge of community resources and interpersonal skills to assess residents, solve problems, intervene in crises, advocate for residents, and coordinate educational, informative, and stimulating programs while maintaining confidentiality. Multitasking and time-management skills are essential.

Wesley Living is a faith-based organization that manages affordable senior living communities in the Memphis area and beyond. The organization describes its core values as Service, Compassion, and Integrity and serves more than 2,200 residents across its communities. The position is full-time, 40 hours per week, with an annual salary of $39,520. All positions are subject to background and drug screening.

Requirements

• Bachelor’s degree or higher in a human services field.
• Driver’s license.
• Self-motivation and empathy.
• Interpersonal skills, multitasking ability, and time-management skills.

Responsibilities

• Conduct initial and ongoing functional assessments to identify residents' needs.
• Help residents apply for programs such as SNAP, Medicaid, and utility assistance.
• Establish and maintain relationships with local healthcare providers, home health agencies, and transportation services.
• Organize wellness clinics, financial literacy workshops, and social events to combat senior isolation.
• Provide immediate support and referral services during resident emergencies or transitions, such as hospital discharges or move-ins.
• Maintain accurate, confidential resident files in accordance with HUD or relevant agency guidelines and privacy laws.
• Help resolve conflicts between residents or between residents and management to maintain a peaceful living environment.
• Advocate on behalf of residents and coordinate educational, informative, and stimulating programs.

Benefits

• Generous paid time off program, up to four weeks, with accrual beginning immediately.
• Eight company-paid holidays.
• Two floating holidays.
• Full benefits package.
• Employer retirement contributions.
• Partially paid lunch breaks after one year of service.
• Education advancement and training after one year of service.

What This Job Offers

• Job Type: Full-time