Spanish Speaking Care Coordinator

European Service at Home, Inc•Aurora, IL
•Onsite

About The Position

European Service LLC is seeking a committed Home Care Coordinator for its local Aurora office. The Care Coordinator provides responsive and compassionate customer service to senior clients and handles case management and direct supervision of Home Care Aides. The role works as part of a team to meet office workload and goals, and supports clients in remaining engaged in care services.

Requirements

  • Excellent reading and writing skills.
  • Thoughtful people skills.
  • Organizational and multitasking skills under tight deadlines.
  • Basic computer and office experience.
  • Ability to effectively delegate.
  • Excellent communication in English.
  • Spanish is mandatory.
  • High school diploma.

Responsibilities

  • Work in a team environment to accomplish the office's workload and goals.
  • Build and foster trusted, client-centered relationships to keep clients engaged in care services based on the Care Program.
  • Serve as a resource for technical questions, applications, and problem-solving.
  • Evaluate, plan, coordinate, and manage Home Care Aides to ensure the client's and company's best interests.
  • Maintain a good-standing relationship with the Community Care Unit.
  • Ensure client and employee records are complete and current.

Benefits

  • Paid training.
  • Competitive pay.
  • Health insurance.
  • Dental insurance.
  • Vision insurance.
  • Life insurance.
  • PTO.
  • Bereavement pay.
  • Paid vacation.
  • Biweekly direct deposits.
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