Spanish Speaking Home Care Supervisor

European Service at Home • Joliet, IL

7d

About The Position

European Service at Home, an Illinois leader in in-home services, is seeking a committed Home Care Aide Supervisor for its Joliet office. The role provides responsive, compassionate customer service to senior clients and includes case management and direct supervision of Home Care Aides. The supervisor works with a team to meet office workload and goals, helps clients remain engaged in care services, and supports the effective coordination of client care.

Requirements

• Excellent reading and writing skills.
• Thoughtful people skills.
• Organizational and multitasking skills under tight deadlines.
• Basic computer and office experience.
• Ability to delegate effectively.
• Excellent communication skills in English.
• Bilingual Spanish.
• High school diploma.

Responsibilities

• Work in a team environment to help accomplish the office’s workload and goals.
• Build and foster trusted, client-centered relationships to keep clients engaged in care services based on the Care Program.
• Serve as a resource for technical questions, applications, and problem-solving.
• Evaluate, plan, coordinate, and manage Home Care Aides to support the interests of clients and the company.
• Maintain a good-standing relationship with the Community Care Unit.
• Ensure client and employee records are complete and current.

Benefits

• Paid training
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• PTO and sick time
• Paid holidays
• Bereavement pay

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED