Spanish Speaking Home Care Supervisor
European Service at Home, Inc•Joliet, IL
•Onsite
About The Position
European Service at Home, an Illinois leader in in-home services, is seeking a committed Home Care Aide Supervisor for its local Joliet office. The role provides responsive, compassionate customer service to senior clients and involves case management and direct supervision of Home Care Aides. The position is also described as a Care Coordinator role, working with a team to meet office workload and goals while supporting clients and coordinating care.
Requirements
- Excellent reading and writing skills.
- Thoughtful people skills.
- Organizational and multitasking skills under tight deadlines.
- Basic computer and office experience.
- Ability to effectively delegate.
- Excellent communication in English.
- Bilingual Spanish.
- High school diploma.
Responsibilities
- Work in a team environment to accomplish the office's workload and goals.
- Build and foster trusted, client-centered relationships to keep clients engaged in care services based on the Care Program.
- Serve as a resource for technical questions, applications, and problem-solving.
- Evaluate, plan, coordinate, and manage Home Care Aides to support the client's and company's best interests.
- Maintain a good-standing relationship with the Community Care Unit.
- Ensure client and employee records are complete and current.
Benefits
- Paid training
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- PTO and sick time
- Paid holidays
- Bereavement pay
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
