Spanish Speaking Care Coordinator

European Service at Home•Aurora, IL

13h•Onsite

About The Position

European Service LLC is seeking a committed Home Care Coordinator for its local Aurora office. The role provides responsive, compassionate customer service to senior clients and includes case management and direct supervision of Home Care Aides. The Care Coordinator works with a team to meet office workload and goals, supports clients in staying engaged with care services, and coordinates aides in the interests of clients and the company.

Requirements

Excellent communication skills in English.
Fluency in Spanish is mandatory.
High school diploma.
Excellent reading and writing skills.
Thoughtful people skills.
Organizational and multitasking ability under tight deadlines.
Basic computer and office experience.
Ability to effectively delegate.

Responsibilities

Work in a team environment to accomplish the office’s workload and goals.
Build and foster trusted, client-centered relationships to keep clients engaged in care services based on the Care Program.
Serve as a resource for technical questions, applications, and problem-solving.
Evaluate, plan, coordinate, and manage Homecare Aides to ensure the client’s and company’s best interests.
Maintain a good-standing relationship with the Community Care Unit.
Ensure client and employee records are complete and current.