Customer Service Coordinator-1
Food City (K-VA-T Food Stores Inc)•Liberty Township, OH
About The Position
The Customer Service Coordinator provides efficient and courteous service to customers and supports checkout operations. The role trains new cashiers and courtesy clerks, helps keep checkout lines moving, assists cashiers with transactions and cart unloading, and handles customer refunds and check approvals. It also involves maintaining paperwork, safeguarding assigned safe combinations, inspecting cashier tills, and delegating cleaning duties. Other duties may be assigned as needed.
Responsibilities
- Provide efficient and courteous service to customers.
- Train new cashiers and courtesy clerks in all job-related areas.
- Give produce tests to authorized cash register operators weekly.
- Help keep checkout lines moving efficiently.
- Assist cashiers with unloading the bottom of shopping carts.
- Obtain change for cashiers as needed.
- Approve checks.
- Safeguard all safe combinations entrusted to the role.
- Maintain proper paperwork.
- Assist cashiers with voids.
- Delegate cleaning duties to appropriate associates.
- Approve customer refunds.
- Regularly inspect cashier tills.
- Perform other duties as assigned.
Benefits
- 401(k) with company match
- Employee Stock Ownership Plan
- Weekly paychecks with direct deposit
- Company-paid life and disability insurance
- Medical plan with wellness benefits
- Dental plan
- Paid holidays
- Paid vacations
- Associate offers
- Flexible schedules
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
