Customer Service Coordinator-1
Food City (K-VA-T Food Stores Inc)•Fairgarden, TN
About The Position
The Customer Service Coordinator provides efficient and courteous service to customers and supports front-end operations. The role includes training new cashiers and courtesy clerks, administering weekly produce tests to authorized cash register operators, keeping checkout lines moving, and assisting cashiers with cart unloading, change, and voids. The coordinator also approves checks and customer refunds, safeguards assigned safe combinations, maintains paperwork, inspects cashier tills, and delegates cleaning duties. Other duties may be assigned as needed.
Responsibilities
- Provide efficient and courteous service to customers.
- Train new cashiers and courtesy clerks in job-related areas.
- Give weekly produce tests to authorized cash register operators.
- Help keep checkout lines moving as quickly as possible.
- Assist cashiers in unloading the bottoms of shopping carts.
- Obtain change for cashiers as needed.
- Approve checks.
- Maintain the security of all safe combinations entrusted to the employee.
- Maintain proper paperwork.
- Assist cashiers with voids.
- Delegate cleaning duties to appropriate associates.
- Approve customer refunds.
- Regularly inspect cashier tills.
- Perform other duties as assigned.
Benefits
- 401(k) with company match
- Employee Stock Ownership Plan
- Weekly paychecks with direct deposit
- Company-paid life and disability insurance
- Medical plan with wellness benefits
- Dental plan
- Paid holidays
- Paid vacations
- Associate offers
- Flexible schedules
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
