Customer Service Coordinator-1
K-VA-T Food Stores•Sevierville, TN
About The Position
The Customer Service Coordinator provides efficient and courteous service to customers and supports the checkout team. The role includes training new cashiers and courtesy clerks, helping maintain checkout flow, handling customer refunds and check approvals, and overseeing assigned security and paperwork responsibilities. The coordinator may also perform other duties as needed.
Responsibilities
- Provide efficient and courteous service to customers at all times.
- Train new cashiers and courtesy clerks in all job-related areas.
- Give weekly produce tests to authorized cash register operators.
- Assist in keeping checkout lines moving as quickly as possible.
- Assist cashiers in unloading the bottom of shopping carts.
- Obtain change for cashiers as needed.
- Approve checks.
- Maintain the security of all safe combinations entrusted to the coordinator.
- Maintain all proper paperwork.
- Assist cashiers with voids.
- Delegate cleaning duties to appropriate associates.
- Approve customer refunds.
- Regularly inspect cashier tills.
- Perform other duties as assigned.
Benefits
- 401(k) with company match
- Employee Stock Ownership Plan
- Weekly paychecks with direct deposit
- Company-paid life and disability insurance
- Medical plan with wellness benefits
- Dental plan
- Paid holidays
- Paid vacations
- Associate offers
- Flexible schedules
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
