Customer Service Coordinator-1
K-VA-T Food Stores•Knoxville, TN
About The Position
The Customer Service Coordinator provides efficient and courteous service to customers and supports cashiers and courtesy clerks in day-to-day checkout operations. The role includes training new cashiers and courtesy clerks, assisting with checkout flow, handling customer transactions and refunds, maintaining paperwork, and overseeing assigned security and till-related procedures. Other duties may be assigned as needed.
Responsibilities
- Provide efficient and courteous service to customers.
- Train new cashiers and courtesy clerks in all job-related areas.
- Give produce tests to authorized cash register operators weekly.
- Assist in keeping checkout lines moving efficiently.
- Assist cashiers in unloading the bottom of shopping carts.
- Obtain change for cashiers as needed.
- Approve checks.
- Maintain the security of all safe combinations entrusted to the coordinator.
- Maintain all proper paperwork.
- Assist cashiers with voids.
- Delegate cleaning duties to appropriate associates.
- Approve customer refunds.
- Regularly inspect cashier tills.
- Perform other duties as assigned.
Benefits
- 401(k) with company match
- Employee Stock Ownership Plan
- Weekly paychecks with direct deposit
- Company-paid life and disability insurance
- Medical plan with wellness benefits
- Dental plan
- Paid holidays
- Paid vacations
- Associate offers
- Flexible schedules
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
